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5 Reviews on “Russel Morgan, Esq”

Very Good
4
5 reviews
5
4
3
2
1
  • Natasha Elder

    My experience with this firm has been marred by unresponsiveness, unprofessionalism, and blatant dishonesty. After hiring them for a guardianship case in early 2023, communication was almost non-existent, and updates had to be chased down constantly. When I would question the amount of time it would take for a response, I would get snide remarks like, “You only reached out a couple days ago.” The case frequently changed attorneys without notification or updates, another reason I had to hunt down who was assigned to the case. Even after I OFFICIALLY terminated services in writing in September 2024, in Janaury 2025, I was hit with inflated balances and unauthorized charges for services rendered in December 2024, almost a year after the AIP transitioned and SEVEN months after having ZERO communication with anyone. Yasmin threatened me with arbitration and to charge me “9% daily in interest,” a ridiculous, outlandish stipulation that is not on the retainer agreement. “This is non-negotiable!” When I refused to pay over $2000 in services I didn’t agree to (i had already exercised my right to terminate), Yasmin used my saved credit card on file to charge it anyway and refused to rectify it! I was only refunded and issued credit after I starkly informed them of my intention to escalate to the NY Bar Association. They sent back a bunch of excuses, but I have the paper trail (and my credit!), soI didn’t bother bantering with them about it.

    As a client, I am “entitled to be treated with courtesy and consideration at all times by my lawyer and non-lawyer personnel in my lawyer’s office.” It is also my right to be reasonably informed and have my communications responded to in a timely manner. That was not my experience working with this firm–courtesy and prompt attention were non-existent. The staff have a history of being disrespectful and condescending. One of my few attorneys said the office is run by “immature high schoolers” and I agree. I told the named partner via email documenting unprofessionalism with Destiny (one said High Schooler) a few days after i signed my retainer agreement–i know, I should have ran then! The same demeaning, degrading, bullying–and additionally blatantly dishonest–behavior continued to be evident through my interaction with Yasmin.

    This firm has failed to meet basic standards of courtesy, professionalism, and client care. They are dishonest, disorganized and unreliable. If you’re looking for reliable legal representation and for them to uphold your client rights, look elsewhere. Definitely not here!

  • I can’t speak highly enough of Morgan Legal Group. Their team’s dedication to client satisfaction is evident in every interaction. They tailored an estate plan that precisely met my family’s needs. The peace of mind this has brought us is priceless. Boca Raton is lucky to have such a trusted law firm in their community.

  • Morgan Legal Group in Boca Raton is a true partner in securing our family’s future. Their expertise in estate planning is unmatched. They patiently walked us through the process, ensuring we understood every detail. The personalized attention we received made us feel valued and cared for. I wholeheartedly recommend their services.

  • Our experience with Morgan Legal Group has been outstanding. Their team’s attention to detail and commitment to excellence are second to none. They made the process of creating our estate plan simple and straightforward. We now have complete confidence in our family’s financial future. Boca Raton is fortunate to have them!

  • Morgan Legal Group is the epitome of professionalism and expertise in estate planning. They took the time to understand our unique circumstances and provided tailored solutions. The peace of mind this has brought our family is invaluable. Boca Raton residents, look no further for your estate planning needs!

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5 Reviews on “Russel Morgan, Esq”

Very Good
4
5 reviews
5
4
3
2
1
  • Natasha Elder

    My experience with this firm has been marred by unresponsiveness, unprofessionalism, and blatant dishonesty. After hiring them for a guardianship case in early 2023, communication was almost non-existent, and updates had to be chased down constantly. When I would question the amount of time it would take for a response, I would get snide remarks like, “You only reached out a couple days ago.” The case frequently changed attorneys without notification or updates, another reason I had to hunt down who was assigned to the case. Even after I OFFICIALLY terminated services in writing in September 2024, in Janaury 2025, I was hit with inflated balances and unauthorized charges for services rendered in December 2024, almost a year after the AIP transitioned and SEVEN months after having ZERO communication with anyone. Yasmin threatened me with arbitration and to charge me “9% daily in interest,” a ridiculous, outlandish stipulation that is not on the retainer agreement. “This is non-negotiable!” When I refused to pay over $2000 in services I didn’t agree to (i had already exercised my right to terminate), Yasmin used my saved credit card on file to charge it anyway and refused to rectify it! I was only refunded and issued credit after I starkly informed them of my intention to escalate to the NY Bar Association. They sent back a bunch of excuses, but I have the paper trail (and my credit!), soI didn’t bother bantering with them about it.

    As a client, I am “entitled to be treated with courtesy and consideration at all times by my lawyer and non-lawyer personnel in my lawyer’s office.” It is also my right to be reasonably informed and have my communications responded to in a timely manner. That was not my experience working with this firm–courtesy and prompt attention were non-existent. The staff have a history of being disrespectful and condescending. One of my few attorneys said the office is run by “immature high schoolers” and I agree. I told the named partner via email documenting unprofessionalism with Destiny (one said High Schooler) a few days after i signed my retainer agreement–i know, I should have ran then! The same demeaning, degrading, bullying–and additionally blatantly dishonest–behavior continued to be evident through my interaction with Yasmin.

    This firm has failed to meet basic standards of courtesy, professionalism, and client care. They are dishonest, disorganized and unreliable. If you’re looking for reliable legal representation and for them to uphold your client rights, look elsewhere. Definitely not here!

  • I can’t speak highly enough of Morgan Legal Group. Their team’s dedication to client satisfaction is evident in every interaction. They tailored an estate plan that precisely met my family’s needs. The peace of mind this has brought us is priceless. Boca Raton is lucky to have such a trusted law firm in their community.

  • Morgan Legal Group in Boca Raton is a true partner in securing our family’s future. Their expertise in estate planning is unmatched. They patiently walked us through the process, ensuring we understood every detail. The personalized attention we received made us feel valued and cared for. I wholeheartedly recommend their services.

  • Our experience with Morgan Legal Group has been outstanding. Their team’s attention to detail and commitment to excellence are second to none. They made the process of creating our estate plan simple and straightforward. We now have complete confidence in our family’s financial future. Boca Raton is fortunate to have them!

  • Morgan Legal Group is the epitome of professionalism and expertise in estate planning. They took the time to understand our unique circumstances and provided tailored solutions. The peace of mind this has brought our family is invaluable. Boca Raton residents, look no further for your estate planning needs!

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